A workbook, not a lecture
Got a TCPA demand letter? Work through it one sheet at a time.
Eight checklists and worksheets for a business that just received a Telephone Consumer Protection Act demand letter. Each one is something you complete: tick the boxes, fill in the dates, run the numbers, print it, hand it to your lawyer. Your answers stay in your browser.
The sheets, in the order you need them
Day one through to the fix list. You do not need to do them all today. Day one and the records sheet matter before the deadline. The rest can wait for your lawyer.
- Checklist
Day one checklist
Twelve things to do on the day a TCPA demand letter arrives, in order, with a checkbox for each. Nothing to buy, nobody to call yet.
- Checklist
Gather your records
Call logs, dialer exports, consent records, vendor contracts and DNC scrubs. Where each one lives and why you need it before you respond.
- Worksheet
Exposure worksheet
Work out what a TCPA claim could cost. Calls times $500 or $1,500, a Florida add-on, and the difference between the letter and the campaign.
- Structure
Response letter structure
The six sections of a written response to a TCPA demand letter, what each one does, and the three things that should never go in one.
- Worksheet
Negotiation prep sheet
A one-page prep sheet before you or your lawyer talk numbers: your exposure, your floor, their floor, and the terms that matter more than the figure.
- Worksheet
Timeline worksheet
Record the dates that decide a TCPA matter: when the calls happened, when the letter arrived, the deadline, and the four-year limitations clock.
- Checklist
Questions for your lawyer
Twenty questions for the first conversation with a lawyer about a TCPA demand letter, grouped by fees, exposure, defences, and what happens next.
- Checklist
Compliance fix list
Fourteen changes to calling, texting, consent and vendor practice that close the gaps a TCPA demand letter exposed. Tick each one off as it is done.
How to use this site
Every sheet has real checkboxes and fields. What you tick or type is stored in your browser with localStorage and never leaves your device. Clear it with the link at the top of each sheet, or by clearing site data in your browser.
Every sheet has a print button. The print layout drops the navigation and keeps the boxes, so a paper copy works as a worksheet too.
The numbers on this site come from the statute and the rules: 47 U.S.C. § 227, 47 C.F.R. § 64.1200, and for Florida recipients Fla. Stat. § 501.059. Statutory damages are $500 per violation and up to $1,500 if a court finds the violation willful or knowing. The federal limitations period is four years. Where a figure depends on your facts, the sheet says so rather than guessing.